by Senior Market Advisors | Feb 8, 2022 | Customer Retention
Client retention should be at the top of every agent’s mind. While it’s easy to get lost in the hunt for new leads, you need to retain what you’ve already built in order to grow your business further. This may seem obvious but in the competitive and saturated Medicare...
by Senior Market Advisors | Jan 7, 2020 | Business Development, Customer Retention, Sales
During the Annual Enrollment Period (AEP), clients have the option to make changes to their health care. If you’re not careful, your clients may buy from someone else or make an uninformed decision to disenroll. There are many different reasons a person would...
by Senior Market Advisors | Sep 27, 2019 | Business Development, Customer Retention, General, Sales
Successful salespeople understand that part of the sales process will very likely include objections by the customer. It’s a normal part of the sales process. Objections may be framed as questions or outright statements declining an offer or benefit. What are...
by Senior Market Advisors | Sep 24, 2019 | Customer Retention, News
On Tuesday, September 17, it was announced that the Tennessee State Alliance of YMCAs would not be participating in the SilverSneakers network in 2020 (effective Jan 1). While your clients with SilverSneakers won’t be losing their program access, many (especially in...
by Senior Market Advisors | Sep 13, 2019 | AEP, Business Development, Customer Retention, Medicare, Sales
Are you selling Medicare plans this AEP? This checklist will ensure that you are 100% prepared when October 15 comes around – and it’s sneaking up on us! Remember, AEP (the Medicare Annual Enrollment Period) only lasts from October 15 through December 7. Anyone...
by Senior Market Advisors | May 8, 2019 | Business Development, Customer Retention, General, Medicaid, Medicare
LIS (Low Income Subsidy) is a federal program, commonly referred to as Medicare Extra Help, that helps Medicare beneficiaries pay for their prescription drugs. The program is designed to help beneficiaries who do not qualify for Medicaid but still need financial...
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