Over the past few weeks, we’ve seen and discussed a few changes that CMS released for 2019. For starters, Medicare Advantage plans now have much-improved flexibility for adding benefits like transportation, telehealth, and groceries.
Additionally, you may have heard about the new OEP (Open Enrollment Period) that will run from January 1 through March 31 and will allow beneficiaries to change plans if what they selected during AEP really doesn’t work for them. All of these changes mean that members will now have access to nutrition and home health benefits that they didn’t have before and will be able to “try out” plans with the ability to change after just a few months if necessary.
Now, CMS has released the “Final Rule.” CMS is expecting the rule to lead to $295 million in savings for the Medicare program over the next five years. It comprises of both administrative and care-oriented changes.
You’ll notice that all together, these changes are designed to improve the overall member experience. The happier the members are, the more likely they are to keep turning to you as their agent, and the less likely they are to complain to CMS. Everybody wins!