Episodes

Episode 13: 3-30-60-90 – A Guide to Client Retention

In Episode 13, we analyze the challenges new technology can bring to healthcare. We discuss why some people say Amazon’s Alexa’s bedside manners are bad for the healthcare industry. There are pros and cons to all new developments and this episode we focus on some of the criticisms and concerns of new devices.  Later in...

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Episode 12: 2020 AEP Preparation Checklist

In Episode 12, we discuss the features of Anthem’s new AI-driven member app called K Health. K Health uses years of anonymous health data to offer members answers to simple questions related to their health. Members can also chat with doctors via the app. Next we dive into AEP preparation. SMA put together a preparation checklist...

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Episode 11: Understanding Power of Attorney

In Episode 11, we continue our deep dive into a few disruptive technologies in the healthcare space. This week we discuss rideshare apps and how they are changing the way people get to and from their healthcare appointments. Then we talk about the importance of understanding Power of Attorney in the Medicare sales space. As...

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Episode 10: Why Sell Medicare Supplement Plans

In Episode 10, Sarah and Jessica focus on Amazon’s Alexa, and how voice assistants are disrupting the healthcare industry. While there are many ways Amazon’s Alexa can help beneficiaries with their healthcare needs now and in the future, there are also privacy and data breach concerns. We break down the good, the bad, and the...

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Episode 9: Why Sell Medicare Advantage

In Episode 9, we talk about all the benefits of Medicare Advantage and why you should be selling it. We start by discussing the lack of dental coverage across the Medicare-eligible population. Since Original Medicare does not cover dental, many beneficiaries go without coverage. This includes over two-thirds of all Medicare beneficiaries! One way these...

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Episode 8: Setting Up a Sales Event

In Episode 8, Sarah and Jessica talk about recent insulin price increases and its effect on Medicare beneficiaries. Insulin prices have continued to rise, and many Medicare beneficiaries struggle to pay for their out-of-pocket costs. It’s important to understand the price increases so you can inform beneficiaries of the benefits of Part D and ultimately...

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