During the Annual Enrollment Period, clients have the option to make changes to their health care. If you’re not careful, your clients may buy from someone else or make an uninformed decision to disenroll. There are many different reasons a person would choose to disenroll. For example, many people simply misunderstand what their plan covers. Others may find out they qualify for a different plan, then choose to enroll in that one. Some people forget what you discussed and start to doubt their plan.
Preventing disenrollment is much easier than selling to a completely new lead. Happy customers tend to be repeat customers, which will increase your overall business. Plus, satisfied customers are more likely to promote the company, which will then lead to more new customers.
Our marketing team can help make a huge difference in your retention rates. If you’re interested in getting help at little cost to you, give one of our Agent Advisors a call at 1-844-452-5020 or give our new live chat a try!