2019 Supply Ordering

It’s already time to start ordering your 2019 AEP supplies! We’ve compiled a list of how and where you can order some of your supplies, but keep an eye on your email for updates from the carriers you’re contracted with.


Aetna Ascend App

To order enrollment kits from Producer World, click “Individual Medicare,” then “Order Enrollment Kits,” then login with your NPN and follow the prompts to order.


Anthem/Amerigroup/CareMore

Order by 8/30 for 9/25-10/1 estimate delivery. Once you log in to CustomPoint, use the NEW search wizard to select:

  1. Category: Enrollment Kit & Member Mandated Materials
  2. Year: 2019
  3. If “State” and “Brand” aren’t automatically selected based on your access – select.
  4. Plan Type: Select the plan type you’re looking for.
  5. Click “FIND”
  6. Select the quantities of kits you want to order

BlueCross BlueShield of AZ (BCBSAZ)

How to order BCBSAZ MAPD, Med Supp and PDP sales material.

  • The carrier’s preferred method is to have all orders emailed to BCBSAZ Broker Support at BCBSBrkSupport@azbluemedicare.com. Agents can also call BCBSAZ Broker Support at 480-389-2712 with their order, but might experience longer than normal hold times.
  • In the subject line of your email please type 2018 BCBSAZ Medicare Supply Order.
  • In the body of the email, provide your full legal name, business/entity name, mailing address, phone number and the desired product(s) with quantities. NOTE: There is a maximum of 15 kits per product per order.
  • Your order will be delivered to your address in about 5 business days.

Cigna HealthSpring

HealthSpring Agent Assistance Line (HAAL) phone number is 866-442-7516. Brokers/Agents can phone HAAL to have username and passwords set.

  • To begin, login to https://custompoint.rrd.com
  • Enter your User ID which is your Agent Number, Writing Number, or Agency ID (for example “B123456”).
  • Your NEW Password is Health1! (That’s an exclamation point after the number “1” and the password is case sensitive.)
  • Then enter Hspring (not case sensitive) in the Account field and click Login.

Clover Health Plan

Agency Onboarding 2019 from Clover Health. On page 12, you’ll see the section regarding ordering supplies.


Guarantee Trust Life (GTL)

Order by 8/30 for 9/25-10/1 estimate delivery. Once you log in to CustomPoint, use the NEW search wizard to select:


Humana

Agencies – Order by 8/25 to guarantee 10/1 delivery. Use your SAN number, and use Internet Explorer for the best performance. To view the catalog, click here and enter the password: humana. To learn how to order materials, click here.

Individual agents – Can begin reorders on 9/15 within Vantage


SilverScript


United Healthcare (UHC)


University of Arizona Health Plan

To order supplies for University of Arizona Health Plan, please fill out the Marketing Material Order Form and fax to (520) 874-7158 or email to BUHPSales@bannerhealth.com


WellCare

To order supplies for WellCare, go to www.wellcare.com/producer/home

  1. It will show your state on the left.
  2. Select “Need a Plan”.
  3. It will pull up what plans are in your area.
  4. You can order materials here and also set up your portal to track your commissions.

Please phone Producer Services at 1-866-822-1339 to be walked through a tutorial on how to use this site. They will also ship a supply order to your address on file by asking them to help with ordering.

Contract With SMA

Contract with us today & make SMA your home for success! If your business doesn't grow with SMA, you're free to find another home. But we'll do our best to convince you to stay!

Get Contracted

Can't wait to get started? Contract with us today & make SMA your home for success! If your business doesn't grow with SMA, you're free to find another home. But we'll do our best to convince you to stay!