As our Sr. VP of Finance and Admin, Todd keeps our organization in line with our goals. We are constantly changing and evolving, and Todd's experience working with other mid-sized corporations and startups is keeping us on track! He is constantly looking at the world from both tactical and strategic viewpoints resulting in comprehensive solutions to opportunities that both serve our immediate and future needs.
Jessica assists our creative marketing team with multimedia projects and manages our onboarding process for new employees. In her spare time, Jessica loves writing songs, traveling, and playing soccer. She has been to 18 countries to date. Fun Fact: Jessica is the oldest of five and her dad is a Marine!
After studying marketing and design at Butler University, Kelsey joined us to help with social media, content writing, and email marketing. When she's not in the office, you can probably find her watching The Office or designing prints for her Etsy shop! Fun fact: When she was in school, she spent a summer interning in Australia and while there, she swam in the Great Barrier Reef!
Carla joined us in early 2017 and quickly moved into an upper-level director position. She now manages a national team of broker account managers. She and her team are the main point of contact between brokers and our organization. Fun facts: Carla is on a mission to visit every national park and national forest in the U.S. and loves spending time with her two dogs, Enid and Jackson.
Andrew is responsible for overseeing the national recruitment and sales of agencies under the Senior Market Advisors' umbrella. He maintains effective relationships with our agency partners in order to generate and improve production through various marketing efforts.
Paxton helps us create lasting relationships with providers and other organizations, with a focus in the state of Tennessee. While his people skills serve him greatly in this position, Paxton is truly an artist at heart. He loves playing music, writing, and both watching and creating movies! In fact, Paxton is an award-winning filmmaker and is such a fan that he could recite the entirety of Monty Python and the Holy Grail from beginning to end. Fun Fact: Paxton is a MENSA member. Want proof? Just ask him to recite 3,000 of the 5,416 species of mammals.
As a Broker Account Manager, Tori engages with and supports agents with any and all needs (commissions, contracting, marketing, etc.) and acts as a main source of contact for a select group of agents. When she's not working, Tori is on a mission to visit all of what seems like thousands of coffee shops in Middle TN. Tori loves plants and is best at keeping her seven cacti alive!
Chelsea manages a team of brokers, helping them navigate commissions, contracting, marketing, and all other aspects of their roles as Medicare agents. Originally from Michigan, Chelsea moved to Nashville five years ago. She loves working out, exploring new bars and restaurants, and finding new things to do around town.
Whitney has worked as a contracting specialist in the insurance industry for four years. She works with us to process agent paperwork and be sure that all of our agents are licensed and ready to sell. She keeps our database up-to-date and gets our contracts processed in record time. At home, Whitney loves to spend time with her one-year-old daughter and her new husband! Fun Fact: Whitney went to school for Animal and Dairy Science with a concentration in Equine (horses).
Suzanne is a valuable member of our contracting team as our liaison between brokers and carriers. On the weekends, she loves hanging out with her "dog son" Bentley and attending concerts and sporting events.
Paula currently has two important roles in our organization. She listens to our call center calls for lead quality assurance, but she also spends a few days every week visiting provider offices. Through her outreach efforts, we are able to both raise brand awareness and collect lead information! Paula loves mint chocolate, sangria, and using her free time to read, relax, and care for her two kids, five dogs, and five cats.
John manages our day-to-day call center operations out of our Tucson, AZ office. On the weekends, John likes to hang out with his family and enjoy a game of golf.
Linette is a managing partner at our Fort Lauderdale Enrollment Call Center. She hires and trains agents and supports our lead team. Linette loves traveling and experiencing the outdoors. She has been to places like Greece, Spain, Italy, Argentina, Panama, Brazil, Ireland, and even Africa! Fun Fact: Linette studied genetics, chemistry, and biology at Florida State University. In her research, she discovered an African fruit fly called Zaprionus Indianus (never before seen in Florida).
Brooks manages the sales appointments set out of our Nashville call center and maintains our internal agent schedules to ensure properly scheduled appointment calendars. Brooks spends her spare time with her family and her wife as well as hiking, baking, traveling, and playing board games and card games! She has two cuddly cats, Jax and Emma, and she volunteers with the Nashville Rescue Mission.
Carson assists in leading our Tucson call center. As a team lead, he is a big part of motivating and developing his fellow team members. He spends his weekends riding BMX and playing video games. Fun Fact: Carson has a two-year-old daughter named Natalen that he loves to spoil!
Taniqua assists Gina, our Compliance Manager, with day-to-day tasks such as running background checks and formatting/inputting data. She also helps our data team with various data entry and formatting projects. When she's not at work, Taniqua loves to listen to music, read books, and spend time with her daughter.
At Senior Market Advisors (SMA), our goal is to provide that extra effort and know-how to take our agents from good to great, and from great to truly awesome. Our mission is to serve the underserved, while embracing today and tomorrow’s technology to help us get there. SMA prides itself on aligning with agents and carriers who share our same vision.