When A Client Says “Let Me Think About It…”

Business Development, General September 6, 2017 0
How To Respond When They Say The Need To Think About It | Senior Market Advisors

One of the most common sales objections that you’re bound to hear is “let me think about it,” or “I need to think about it first.” Sometimes that response will be legitimate, and other times the client just does not want to admit his disinterest. But how should you respond?

Once you leave an appointment, the chances of that client actually buying from you drops dramatically. Sometimes that’s because the client genuinely needs to think about it but then forgets. In fact, expert salesmen Victor Antonio suggests in his video that most people will forget about 75% of what you said within 24 hours of your meeting with them. Your goal should be to sell your product on the  “first try.”

When a client says “let me think about it…,” you should be saying more than “take your time.” Consider asking, “do you need time to consider what I’ve told you, or are you not interested?” If they aren’t interested, that’s a good time for you to either show them other options, or thank them for their time and leave so you can spend more time with your other appointments who may actually be interested.

If the client is genuinely interested, ask what they need to think about. You may be able to help them figure it out on the spot. If they need to think about it for financial reasons, you can introduce them to cheaper options or see about their Extra Help qualifications. If they need to think about it for any other reason, you can most likely answer their questions right then and there to persuade them to purchase.

If a client would rather speak to you again after they’ve thought about it, see if you can set your next appointment with them on the spot, before you leave. They’ll be more likely to actually attend the appointment if they’re looking at you when they make it, and that way you lose the chance of them not ever setting the next appointment with you.

When a client says “let me think about it,” your sale may not be dead. Always investigate further – don’t run out on good leads!

For help with your marketing needs, consider contracting with Senior Market Advisors. For more information, call 1-844-452-5020.

Anastasia Iliou
Anastasia Iliou
Content Marketing Manager at Senior Market Advisors
Anastasia graduated from Belmont University with a Bachelor's degree in Songwriting. When she's not writing, she's on a mission to visit all 50 states in the U.S (and to date has reached 27). Anastasia loves writing music, hiking, and her pet hedgehog, Luna. She loves animals (but not so much bugs) and spends her free time volunteering for The Elephant Sanctuary in Tennesee.